Houston ER Resources

Freestanding Emergency Medical Care Facility

HB 2041 Facility Notice

  • This facility is a freestanding emergency medical care facility.
  • This facility charges rates comparable to a hospital emergency roomand may charge a facility fee.
  • This facility or a physician providing medical care at this facility may be an out-of-network provider for the patient’s health benefit plan provider network.
  • The physician providing medical care at this facility may bill separately from this facility for the medical care provided to a patient.

Texas House Bill 3276

  • We are out-of-network for all health benefit plans and locations. We are no longer in network with Medicare, Medicaid and Tricare.
  • We are not yet recognized by Medicaid. If you would like to assist us in being able to accept these insurance plans, please contact your legislators.

Alternative Payment for Care

For individuals without insurance or who are covered by CHIPS, Medicare or Medicaid, we accept cash and all major credit cards, including Visa, MasterCard, and Discover Card.

In-Network vs. Out-of-Network

According to Texas Guidelines, all insurance carriers are required to pay in-network benefits for any member seeking emergency medical treatment. Texas law requires that your insurance carrier pays for your emergency care, whether the emergency room is in-network or out-of-network. The state of Texas empowers you to use a prudent layperson standard when considering what constitutes an emergency.

If your insurance company refuses payment for your emergency room visit, you can file a grievance with the Texas Department of Insurance. To learn more about the Texas Department of Insurance, please visit www.tdi.state.tx.us.

Life Savers ERs billing policy is to always honor the in-network fee for services provided. This ensures you do not end up with a bill for your emergency room visit that your insurance company refuses to cover.

Understanding Your Emergency Room Bill

ER billing is a complicated and confusing process. At Life Savers 24 Hour Emergency Room, we strive to be fair and transparent with our billing. We want to help you understand the bills you receive from us, which may be different from the medical bills you’ve received from hospitals or physicians.

Life Savers 24 Hour Emergency Room is a licensed freestanding emergency center. We function just like a hospital-based emergency room, but our ER billing is very different. Instead of receiving multiple bills for a single emergency room visit, Life Savers 24 Hour Emergency Room submits one claim to your insurance company. Your insurance company will not be charged separately for radiology, pathology, or cardiology over-reads, as is the case with hospital-based ERs. Instead, these charges are included in your facility bill.

Our Billing Policy

At the time of your visit, your emergency room co-pay will be collected, and we will bill your insurance carrier for your policy’s emergency room benefits.

Emergency rooms must maintain an extremely high level of preparedness in order to effectively treat emergency medical conditions. This level of preparedness is considerably higher than at other, more traditional medical facilities. Emergency rooms charge a facility fee for each patient visit to help offset the recurring costs associated with maintaining this high level of preparedness. This is done to ensure you have access to an environment that provides the best in emergency care. The facility fee is a charge that is calculated on a point system, which is based on procedures performed, patient acuity, potential liability, and the complexity of the physician/patient interaction.

If you have any questions regarding your bill, please contact the ER. We will work with you quickly to explain our billing method and resolve any differences.

Life Savers ER Houston Area Emergency Clinics

Willowbrook
Emergency Room

Opened in 2015, the Life Savers ER Willowbrook Emergency Room is located at the intersection of Hwy 249 (Tomball Parkway) and 1960.

Heights
Emergency Room

Opened in 2018, the Life Savers Heights Emergency Room is in the Garden Oaks Shopping Center at 3820 N. Shepherd Dr.

Summerwood
Emergency Room

Now Open! Summerwood Emergency Room is located off Sam Houston toll road TX-8 Beltway N on West lake Houston parkway directly across from HEB.

What Makes Us The Preferred Choice of Patients?

24-hour emergency care

24-Hour Emergency Care

With 3 freestanding emergency clinics throughout the Houston area, each emergency room is open 24-hours a day, 7-days a week, 365 days a year to provide healthcare whenever you need it the most.
Immediate Care ER

Immediate Care Means No Wait Time

Emergencies don’t wait— neither should you! Get the care you need from our 24 hour Houston emergency room.
Board-Certified Emergency Physicians

Board-Certified Emergency Physicians

Our emergency physicians in Houston, TX are board-certified, so whichever Life Savers ER Houston emergency room you choose, you’re always in good hands while you’re in the care of our doctors.
On-Site Lab and Pharmacy

On-Site Lab & Pharmacy

Our Houston Emergency Room provides onsite laboratory & diagnostic services. We are fully equipped to take care of all minor and major medical emergencies.
Houston ER

Happy Patients

We make sure that every patient who visits a Life Saver ER gets treated with all the care. We employ an advanced survey system so all patients who provide an email address will receive a survey to let us know how we did. See our patient testimonials.